Privacy Policy

Last updated: 8/29/2025

1. Information We Collect

Information You Provide:

When you submit a property inquiry form, we collect:

• Name (first and last)
• Email address
• Phone number
• Preferred contact method
• Property interest type (buying or renting)
• Desired timeline (move-in date or purchase timeframe)
• Budget range or pre-qualification status
• Preferred property features
• Financing needs (cash, mortgage, etc.)
• Any messages or specific requirements

Automatically Collected Information:

• The property/page you were viewing when you submitted the form
• Whether you were viewing for-sale or for-rent listings
• Date and time of your inquiry
• Marketing campaign information (if you arrived via an advertisement)
• General location information (city/state level only)
• Device and browser type for optimization purposes

2. How We Use Your Information

We use your information to:

• Contact you about the specific property you inquired about
• Schedule private showings and property tours
• Send you similar properties matching your criteria
• Connect you with listing agents or property managers
• Provide market analysis and investment insights
• Facilitate mortgage pre-approval if needed
• Send real-time MLS updates for your search criteria
• Provide post-purchase or post-rental support
• Improve our services and website functionality

3. Information Sharing

We may share your information with:

• Property Owners/Sellers: To facilitate your purchase or rental inquiry
• Listing Agents: Who represent the properties you're interested in
• Mortgage Lenders: If you request financing assistance
• Our Real Estate Team: Licensed agents who will assist you
• Service Providers: Email, SMS, and CRM providers for communication
• Legal Requirements: If required by law or legal process

We do NOT:

• Sell your personal information to third parties
• Share your information with unrelated businesses
• Use your information for purposes other than real estate services
• Share financial information without your explicit consent

4. Communication Preferences

We will contact you using your preferred method (email, phone, SMS, or WhatsApp). You may opt out of marketing communications at any time by:

• Clicking "unsubscribe" in any marketing email
• Replying "STOP" to any SMS message
• Contacting us directly at privacy@signaturemia.com

Note: Opting out of marketing will not affect necessary communications about scheduled showings, offers, or active transactions.

5. MLS Data and Property Information

Property information displayed on our website comes from:

• Multiple Listing Service (MLS) databases
• Public records and tax assessments
• Developer and builder information
• Property management companies

This information is updated regularly but may not reflect real-time changes. We do not control or guarantee the accuracy of third-party property data.

6. Data Retention

We retain your information for:

• Active buyers/renters: Until transaction completion plus 1 year
• Potential clients: Up to 2 years for future opportunities
• Closed transactions: 7 years for legal and tax purposes
• Marketing lists: Until you opt out

7. Data Security

We implement comprehensive security measures including:

• SSL/TLS encryption for all data transmission
• Secure, encrypted storage of personal information
• Access controls limiting data to authorized personnel
• Regular security audits and updates
• Compliance with real estate industry standards

8. Your Rights

You have the right to:

• Access the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request portability of your data
• Lodge a complaint with privacy authorities

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your property search preferences
• Analyze website traffic and usage patterns
• Personalize your browsing experience
• Track marketing campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. Property purchases and leases require legal capacity to enter into contracts.

11. International Users

If you're accessing our services from outside the United States, please note that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.

12. Third-Party Links

Our website may link to:

• Property developer websites
• Mortgage lender applications
• Virtual tour providers
• Property management portals

We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Signature MIA Privacy Team
Email: privacy@signaturemia.com
Phone: (305) 981-6427
Mail: Signature MIA c/o Guildstone Group LLC
3000 NE 2nd Ave, Apt 302
Miami, FL 33137